Don't worry! When you (i.e. coach) got off the waitlist, you should have a exclusive referral code that you can share with your athletes to get off the waitlist.
For athletes who are joining the waitlist for the first time:
They can input your referral code on the waitlist registration page, and they will be automatically bumped off the waitlist.
For athletes who have already joined the waitlist:
Fear not, they can still input your referral code. Your athlete will have to visit the Exer Studio login page, input their email address and hit "Submit."
The webpage will redirect to the page below. Your athletes will be automatically approved off the waitlist once they enter and submit your referral code.
Feel free to email us firstname.lastname@example.org if you / your clients are having trouble with this.